Introduction and Scope

noralavo operates as a financial modelling education platform, helping professionals and students develop practical skills in financial analysis and modeling. This privacy policy explains how we collect, use, and protect your personal information when you interact with our website, educational programs, and services.

We understand that trust forms the foundation of effective education. When you share your information with us, you're making a decision that affects your learning journey. That's why we've structured our privacy practices around transparency and your control over your data.

Information We Collect

Personal Information You Provide

Technical Information

Our website automatically collects certain technical information to improve your browsing experience. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to understand which content resonates with visitors and to identify technical issues.

How We Use Your Information

We don't sell your personal information to third parties, and we don't use it for purposes unrelated to education and course administration. If we ever want to use your information in a new way, we'll ask for your permission first.

Your Data Protection Rights

Under UK data protection law, you have several important rights regarding your personal information. These aren't just legal requirements for us – they're practical tools that give you control over your data.

Data Security and Storage

We protect your personal information using industry-standard security measures. Your data is stored on secure servers with encryption, access controls, and regular security monitoring. Our team receives training on data protection, and we limit access to your information to staff members who need it to perform their roles.

We retain your personal information only as long as necessary for the purposes outlined in this policy. For prospective students, we typically keep inquiry information for two years. For enrolled students, we maintain records for seven years after course completion to provide transcripts and answer future questions about your studies.

Cookies and Website Analytics

Our website uses cookies to remember your preferences and understand how you use our site. Most cookies are essential for basic functionality – they help the site remember you're logged in or keep items in your inquiry form as you navigate between pages.

We also use analytics cookies to see which pages are most popular and how long people spend reading different sections. This helps us improve our content and spot any technical issues. You can adjust your cookie preferences through your browser settings, though some functionality may be limited if you disable certain cookies.

Third-Party Services and Data Sharing

We work with carefully selected third-party services to deliver our educational programs effectively. Payment processors handle financial transactions securely, email service providers help us send course updates, and learning management systems host our educational content.

All third-party providers are bound by data protection agreements that ensure your information receives the same level of protection as when we handle it directly. We don't share your personal information for marketing purposes or allow third parties to use it for their own business purposes.

International Data Transfers

Some of our service providers operate outside the UK, which means your personal information may be transferred internationally. When this happens, we ensure appropriate safeguards are in place through adequacy decisions or standard contractual clauses approved by UK authorities.

These transfers are necessary to provide our services effectively, but we always ensure your data receives equivalent protection regardless of where it's processed. If you have specific concerns about international transfers, please contact us for more detailed information about the safeguards we use.

Changes to This Policy

We review this privacy policy annually and update it when our practices change or new legal requirements take effect. When we make significant changes, we'll notify you via email if we have your contact information, and we'll always post the updated policy on our website.

Minor updates that don't affect how we use your information will be updated directly on this page with a new effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.